Added a banked reset to 500k users of ChatGPT Work and Codex. What’s been happening: - Just released the ability to use a banked reset from web and…
An official update, with eligibility and a clear next step.
- Announced
- Eligibility
- Affected users
- Time evidence
- Official source post
- Recorded effective time
- Not separately recorded; check the source
- Source checked
- 2026-09-24
- Review status
- Reviewed summary
What you can do
A banked grant does not reset usage immediately. Check the official usage page for availability, affected limits and expiry before deciding when to redeem it.
Source and evidence
Added a banked reset to 500k users of ChatGPT Work and Codex. What’s been happening: - Just released the ability to use a banked reset from web and mobile. Before today you could only do it in the desktop app - Had an issue where less than 10% of users who used a banked reset and it didn’t actually reset. This was during a 2 hour window. - It was hard to find all the exact users where it didn’t apply, so instead granted a banked reset to everyone who pressed the reset button in that 2 hour window. This also gives us the opportunity to validate the new infra ahead of tomorrow Tomorrow we will celebrate our 7M active users milestone and grant the first banked reset across all of our ChatGPT Work and Codex users. We will also release a bunch of updates to the desktop app, addressing a ton of your feedback. Talk soon