50 万用户获补发重置卡；网页与手机端开始支持使用重置卡
一条官方消息，分清适用范围和下一步。
- 公告时间
- 适用范围
- 受影响用户
- 时间依据
- 依据官方原帖
- 生效记时
- 未单独记录，请看原帖说明
- 原帖核验
- 2026-09-24
- 整理状态
- 已复核整理
这条消息说了什么
补偿两小时窗口内点了重置卡却没生效的用户。
你现在可以怎么做
发卡不等于额度已经恢复。请在官方用量页查看是否有可用重置、影响哪些窗口、是否有有效期，再按页面提示决定何时使用。
原帖与核验依据
Added a banked reset to 500k users of ChatGPT Work and Codex. What’s been happening: - Just released the ability to use a banked reset from web and mobile. Before today you could only do it in the desktop app - Had an issue where less than 10% of users who used a banked reset and it didn’t actually reset. This was during a 2 hour window. - It was hard to find all the exact users where it didn’t apply, so instead granted a banked reset to everyone who pressed the reset button in that 2 hour window. This also gives us the opportunity to validate the new infra ahead of tomorrow Tomorrow we will celebrate our 7M active users milestone and grant the first banked reset across all of our ChatGPT Work and Codex users. We will also release a bunch of updates to the desktop app, addressing a ton of your feedback. Talk soon