Claude · Full reset
Earlier today, ~3% of Claude Code Max and Pro users hit a bug that showed an incorrect weekly usage limit, and in some cases blocked them from…
An official update, with eligibility and a clear next step.
- Announced
- Eligibility
- Affected Max / Pro users
- Time evidence
- Official source post
- Recorded effective time
- Not separately recorded; check the source
- Source checked
- 2026-09-24
- Review status
- Reviewed summary
What you can do
Check the announced eligibility, then your official usage page. This record does not confirm that your individual account received the reset.
Source and evidence
ClaudeDevs@ClaudeDevs
Earlier today, ~3% of Claude Code Max and Pro users hit a bug that showed an incorrect weekly usage limit, and in some cases blocked them from sending messages. This is fixed, and we're resetting 5-hour and weekly limits for everyone affected. Apologies for the disruption.